{"id":215998,"date":"2022-12-19T00:20:39","date_gmt":"2022-12-18T21:20:39","guid":{"rendered":"https:\/\/dokansa.com\/return-and-cancellation-policy\/"},"modified":"2026-04-21T21:19:30","modified_gmt":"2026-04-21T18:19:30","slug":"return-and-cancellation-policy","status":"publish","type":"page","link":"https:\/\/dokansa.com\/en\/return-and-cancellation-policy\/","title":{"rendered":"Return and Cancellation Policy"},"content":{"rendered":"\n<style>\n  \/* \u062a\u0646\u0633\u064a\u0642 \u0627\u0644\u0635\u0641\u062d\u0629 \u0628\u0643\u0627\u0645\u0644 \u0627\u0644\u0639\u0631\u0636 *\/\n  .return-full-page {\n    width: 100% !important;\n    max-width: 100% !important;\n    margin: 0;\n    padding: 20px;\n    background: #d1e8ae;\n    box-sizing: border-box;\n    font-family: sans-serif;\n    color: #2d3748;\n    direction: ltr;\n    text-align: left;\n  }\n\n  .r-hero { text-align: center; padding: 60px 20px; background: linear-gradient(135deg, #FF6B35, #FF8C42); border-radius: 20px; color: white; margin-bottom: 30px; }\n  \n  \/* \u0634\u0628\u0643\u0629 \u0627\u0644\u0639\u0631\u0636 (Grid) \u0644\u062a\u0639\u0628\u0626\u0629 \u0627\u0644\u0634\u0627\u0634\u0629 *\/\n  .r-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(400px, 1fr)); gap: 20px; }\n  \n  .r-card { background: white; padding: 30px; border-radius: 20px; border: 2px solid #e0f2fe; }\n  \n  .r-title { font-size: 1.4rem; font-weight: 800; color: #40916c; margin-bottom: 15px; display: flex; align-items: center; gap: 10px; }\n\n  .r-list { list-style: none; padding: 0; }\n  .r-list li { padding: 10px; margin-bottom: 8px; background: #fff9e8; border-left: 4px solid #FF8C42; border-radius: 8px; }\n\n  .r-btn { display: block; text-align: center; background: #FF6B35; color: white; padding: 20px; text-decoration: none; font-weight: bold; border-radius: 50px; margin-top: 30px; font-size: 1.2rem; }\n\n  @media (max-width: 768px) { .r-grid { grid-template-columns: 1fr; } }\n<\/style>\n\n<div class=\"return-full-page\">\n  <div class=\"r-hero\">\n    <h1>Return &#038; Cancellation Policy<\/h1>\n  <\/div>\n\n  <div class=\"r-grid\">\n    <div class=\"r-card\">\n      <h2 class=\"r-title\">\u2705 Return Conditions<\/h2>\n      <ul class=\"r-list\">\n        <li>Original, unused condition.<\/li>\n        <li>Original packaging with all accessories.<\/li>\n        <li>Defects reported within 24 hours.<\/li>\n        <li>Requests submitted within 7 days.<\/li>\n      <\/ul>\n    <\/div>\n\n    <div class=\"r-card\">\n      <h2 class=\"r-title\">\u274c Non-Returnable Cases<\/h2>\n      <ul class=\"r-list\">\n        <li>Used or opened products.<\/li>\n        <li>Damaged original packaging.<\/li>\n        <li>Randomly selected colors.<\/li>\n        <li>Manufacturer design changes.<\/li>\n      <\/ul>\n    <\/div>\n\n    <div class=\"r-card\">\n      <h2 class=\"r-title\">\ud83e\uddfe Shipping &#038; Return Fees<\/h2>\n      <div style=\"background:#f0f4ff; padding:15px; border-radius:10px;\">\n        <strong>Return Fee: 35 SAR<\/strong><br\/>\n        Example: Refund = (Value &#8211; 35 &#8211; 35)\n      <\/div>\n    <\/div>\n\n    <div class=\"r-card\">\n      <h2 class=\"r-title\">\ud83d\udcb3 Payment Gateway Fees<\/h2>\n      <div class=\"r-list\">\n        <li>Credit Cards: 2.5%<\/li>\n        <li>Installment (Tabby\/Tamara): 8%<\/li>\n      <\/div>\n    <\/div>\n  <\/div>\n\n  <a href=\"#\" class=\"r-btn\">Submit Return or Complaint<\/a>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Return &#038; Cancellation Policy \u2705 Return Conditions Original, unused condition. Original packaging with all accessories. Defects reported within 24 hours.<\/p>\n","protected":false},"author":8626,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-215998","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/dokansa.com\/en\/wp-json\/wp\/v2\/pages\/215998","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dokansa.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dokansa.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dokansa.com\/en\/wp-json\/wp\/v2\/users\/8626"}],"replies":[{"embeddable":true,"href":"https:\/\/dokansa.com\/en\/wp-json\/wp\/v2\/comments?post=215998"}],"version-history":[{"count":2,"href":"https:\/\/dokansa.com\/en\/wp-json\/wp\/v2\/pages\/215998\/revisions"}],"predecessor-version":[{"id":216091,"href":"https:\/\/dokansa.com\/en\/wp-json\/wp\/v2\/pages\/215998\/revisions\/216091"}],"wp:attachment":[{"href":"https:\/\/dokansa.com\/en\/wp-json\/wp\/v2\/media?parent=215998"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}