Terms and Conditions

Dear customer, thank you for visiting Dokansa Saudi. These terms and conditions protect our store, our customers and anyone who uses this website.

Please read these terms carefully before using the website. If you disagree with any provision, please contact us before completing your purchase.

Dokansa Saudi reserves the right to change, amend, add or remove parts of these terms at any time. Changes take effect as soon as they are published on the website. Please review this page regularly.

1. Trademarks and Copyright

All intellectual property rights, whether registered or unregistered, and all information and designs on this website belong to Kahf Al Tanin Company (شركة كهف التنين), Riyadh, Saudi Arabia. Commercial Registration No.: 7051315658.

The website’s content is protected as a collective work under Saudi Arabian copyright laws and international agreements. All rights reserved.

2. Third Parties

Dokansa Saudi uses third parties for payment processing and shipping. If a service failure occurs, we will follow up and work with the third party to address it. Failures by these third parties are outside our responsibility.

3. Typographical Errors and Pricing

If a product is listed at an incorrect price by mistake, Dokansa Saudi reserves the right to refuse or cancel any order for that product, whether or not the order has been confirmed.

If your credit card has already been charged and the order is cancelled, we will credit the amount charged for the incorrectly priced product back to your card account.

4. Notices and Communication

Dokansa Saudi may send notices by email, by a general notice on the website, or by another reliable method using the address you provided to the store.

By continuing to use the website, you agree to all the terms and conditions above.

If you have any questions, please contact us.