Return & Cancellation Policy

✅ Return Conditions

  • Original, unused condition.
  • Original packaging with all accessories.
  • Defects reported within 24 hours.
  • Requests submitted within 7 days.

❌ Non-Returnable Cases

  • Used or opened products.
  • Damaged original packaging.
  • Randomly selected colors.
  • Manufacturer design changes.

🧾 Shipping & Return Fees

Return Fee: 35 SAR
Example: Refund = (Value – 35 – 35)

💳 Payment Gateway Fees

  • Credit Cards: 2.5%
  • Installment (Tabby/Tamara): 8%
    • Submit Return or Complaint